Echo Chamber...

This is the story of a group of people who believe that conversation is king - we make Echo.

Recent Comments

Subscribe

or Via Email

Delivered by FeedBurner

Search

Also find us on...

Monthly Archives: September 2009

How to triple average time spent on site ( comments)

800px-Nielsen_logo

Nielsen recently released a report stating that time spent on Social Networking sites in the US a tripled in August from the same month last year.

This is hardly a surprise. We are social beings. We are optimized to look for, recognize and gravitate towards faces. We like to tell each other stories and view the world through the lens of like minded individuals.

Social Networking sites have captured our imaginations by observing and capitalizing on these trends.

How can news sites, applications and other web properties that are not traditionally thought of as social networks compete in such a marketplace?

The answer is not to create your own social network. There are already plenty of those out there. You don’t need your own login, and you certainly don’t want to outsource your social user experience to yet another social networking destination site.

The answer is to make your site a first class extension of the existing social networking destination sites. You want users of major social networks to be able to swarm to your site, have a great experience with their friends and other users, and leave just as easily. You want them to feel that visiting your site is just another click along their social journey – not yet another place where they need to create a profile and claim stuff.

You need to borrow and steal all the best lessons that the social networks teach us. Faces should be attached to everything. Friends are the filter. Login is one click. Sharing is caring. Social gestures are just as important as comments and content – even more so. Real-time makes things fun and dynamic.

These are the things we have focused on when building and refining Echo. We think of Echo as a pipe that helps users bridge from the social networks to your site. To help them interact with their friends using the profiles and metaphors they already understand. To help them share with their friends and to help them come back at any time.

The result, one of our customers reports (Building43.com) is an average of a 3x increase in time spent.

We will continue to learn from the best Social Networking features and bring those experiences to your site through Echo.

Echo is not a commenting service and it is most certainly not a funnel to a new social networking destination site. It is a realtime lifestream for your content that encourages and surfaces engagement with your content from across the web. It lives on your page and enables social networking users to visit and bring their friends.

(via GigaOm)

Outage Resolved – Postmortem ( comments)

This morning (PST) our primary hosting provider, Layer42, had a power outage. The whole colocation facility went down. As a result JS-Kit services went offline for more than an hour.

Here are the official details from Layer42.

Affected Customers: Multiple
Issue Severity: Critical
Date of incident: 09/22/2009
Start of Incident: 05:58AM PDT
End of Incident: 06:42AM PDT
Total Outage Time: 44 Minutes

Incident Description:

At approximately 05:58AM on September 22nd, 2009, there was a power event which caused a fault in one of our UPS modules and System Bypass Module. The failed UPS caused a cascading effect on the remaining UPS systems as well as upstream toward utility power and generator system, resulting in critical power drop.

Impact Description:

AC Power to data center floor was lost.

Root Cause:

Currently under investigation.

Actions Taken:

1. The UPS manufacturer is currently on site investigating the issue. All UPS systems and related power systems will be inspected.

2. The power system is currently running on bypass, pending a thorough inspection of the UPS system. We will send a status update before moving customer power back to UPS.

3. A full RFO will be issued pending the completion of our ongoing investigation.

While a large part of our infrastructure is already on Amazon Web Services, we are working to migrate the rest over as soon as appropriate. This will ensure that no single colocation provider is a point of failure.

JS-Kit Team expands. Welcoming two new members ( comments)

I’m happy to share that two new people have joined us on the JS-Kit team.


kirill

Kirill Korinskiy

Engineer
Kirill has designed and developed high performance ad-software for a Russian Yahoo-like portal, analytics system for the UK Federal Agency and an internal map-based collaboration application for Brazilian geologists. Kirill is also an active open source commiter, contributer and developer.
.
anna

Anna Shtraus

Technical Support
Anna has a Master’s degree in Mathematics and Computer Science and continues post-graduate studies for a PhD degree in probability theory. She has several years of experience in web applications development and customer support for e-commerce software. She is a technical support engineer at JS-Kit.


Welcome to the team Kirill and Anna!

They have both already made their presence known as part of the dev and support teams. You can even chat with Anna over on our support forum.

If you think you can contribute something to JS-Kit, please don’t hesitate to drop us a line. You can see the rest of our team on the wiki.


© 2012 Jacknyfe Inc. | All Rights Reserved | Privacy Policy